Privacy Policy

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Mailing address
• Information submitted through contact forms, quote requests, or other inquiries

We may also collect non-personal information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage data collected through cookies and analytics tools
  

We use the information we collect to:

• Respond to your inquiries
• Provide estimates and customer service
• Process requests for products and services
• Improve our website and customer experience
• Send service-related communications
• Comply with legal obligations
  

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage data. You may choose to disable cookies through your browser settings, although doing so may affect certain website functionality.

If you choose to receive text messages from Texas Rock and Flagstone, we may use your mobile phone number to send appointment reminders, order updates, customer service communications, or other information related to our services.

SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their marketing or promotional use.

Message frequency may vary. Standard message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any message.

We do not sell your personal information.

We may share your information only when necessary to:

• Provide requested services
• Work with trusted vendors who help operate our business or website
• Comply with applicable laws, regulations, or legal processes
• Protect the rights, safety, or property of our business or others

Any third-party service providers are expected to maintain appropriate safeguards for your information.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

You may contact us at any time to:

• Request access to your personal information
• Request corrections to your information
• Ask that your information be deleted, where applicable
• Opt out of future marketing communications
  

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Texas Rock and Flagstone

7401 Marsha Sharp Freeway

Lubbock, TX 79407

Phone: (806) 687-0104

4514 130th Street

Lubbock, TX 79424

Phone: (806) 783-3008

Email: sales@texasrockandflagstone.com